Grow your veterinary practice by focusing

 on the clients and patients you already have.

Here's how Boomerang can help.

OUR SERVICES

COMPLETE VETERINARY REMINDER SERVICES

PostBox_icon

Postcard Reminders

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Email Reminders

Text_icon

Text Reminders

Mobile_icon

Mobile App

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Pet-Owner Web Portal

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Appt_icon

Websites/ Appt Request

We provide an all-in-one solution
where each channel has the same services listed and is timed
to complement the other channels so you get the highest number of patients back through your doors.

 

We'll even work with your existing vendors to provide just cards and other components you need.

Everything optimized so clients come back into your practice and
more patients get the wellness care you recommend

  • Customized to your practice

    Reminders are customized with your logo and brand colors, your preventive care standards and the reminder preferences you have in your practice.

  • Personalized with breed-specific and actual patient photos

    Print, email, text, mobile and portal reminders are all personalized for each patient.  Images are breed-specific highlighting the human-animal bond.  Where available reminders include actual patient photos to grab the attention of pet parents.

  • Professional quality, designed to stand out

    For the same price you're paying for small, low-impact reminders, our reminders are professional, high quality, and twice the size of traditional reminders.

    Email subject line and text reminders highlight <Daisy> due for services at <All Care Animal Clinic>--and cards, emails and the pet-owner portal showcase the pet's photo.  These stand-out features get the attention of pet owners and prompt them to make an appointment.

  • Weekly delivery to increase chance of immediate response

    Unlike some other reminder services, Boomerang reminders are delivered weekly and timed to get the owner to take immediate action, rather than sticking the reminder on the refrigerator and possibly forgetting it.

    To maximize impact, emails and texts are timed to be received at about the same time as the printed card.  (Some competitors emphasize that they send electronic reminders in advance to try to save money on print/postage.  But, electronic reminders are lower response.  We can also do this.  But, we strongly discourage it, because it reduces impact, response, patient health and financial results!)

  • Encouraging patients get the wellness services you recommend--helping implement your preventive care standards

    We identify any patients you have who are not yet receiving all the wellness services you recommend and include a recommendation for these services on the reminder for their annual visit.

  • Hands-free service for you and your staff

    With Boomerang, you set it and forget it.  We work with two data retrieval services to connect to your practice management system, in the background, after hours.  Once you've set your reminders up, just the way you want them, there is nothing you or your staff have to do.  Your reminders are on auto-pilot.  And, you can adjust or update your settings and your promotional messages anytime you want.

How Boomerang simplifies pet health reminders for your clients

  • Convenient link for immediate appointment request

    All print and electronic reminders include an easy, short link to a "Request an Appointment" page.  Don't have one?  Don't worry, we set one up for you and then forward these requests directly to you.

    This makes it easy and convenient for a pet-owner to be able to take immediate action, 24/7, to get their pet in for services.

  • Upcoming reminders and pet vaccines card always available, for all pets

    With the portal and app, clients can easily access a listing of all upcoming services for all of their pets, any time they want them.  They can request an appointment or send the practice a message or request for a prescription refill.

    If you already have appointment, prescription refill and message links, we re-direct the client to those pages.  If not, we set these pages up and send you information from the clients, directly.

  • Upgraded websites

    We work with three leading veterinary website companies, to provide advanced, engaging websites for those practices that want single source billing of marketing services.

    A contemporary, compelling website not only can bring in new clients, it can also serve as the primary point of contact and engagement with your current clients, between visits.  Our portal becomes a way for clients to stay on top of the services for their pets and stay in touch with your practice.

Boomerang reminders: Helping you develop
healthier patients and
stronger practice growth

Simple Pricing

-- $0.73/card (includes postage)+ $11/wk pull fee
[$50 one-time customization + $150 one-time if resizing pet pic library]

 

-- $9/wk each for email, text, portal/app or
$22/wk pull fee (all-in-one)

  • For getting started

  • For weekly service

  • For performance reporting

  • For updating your reminder customization choices

CLIENT MARKETING COMMUNICATIONS

Use one of our postcard and email/ web portal programs or your own design, to a custom-targeted list of clients/patients or prospects. 

NEW CLIENT ACQUISITION

  • Promotion to area pet households

    (e.g. 1-5 mile radius around your hospital)

  • Open house; meet and greet; hospital tour

  • Welcome to the neighborhood -- new mover introductions

  • Refer-a-friend offers

  • Beyond print and email, including

    Website redesign. local SEO/ social media, promotional or tour video

certificate

PATIENT RETENTION / LOYALTY

  • No response after three attempts

  • Lapsed patient recovery (Welcome back promotion)

  • Wellness packages

  • Free vaccines for life

ANNOUNCEMENTS

  • New service

    (e.g. laser therapy, rehab, boarding, grooming, acupuncture, etc.)

  • New veterinarian joining the practice

  • Practice move or opening of additional location

  • Change of hours

  • Special event support

veterinary
veterinary

SEASONAL PROMOTIONS
(with or without vendor marketing co-op sponsorship)

  • Dental month

  • Intestinal parasite awareness

  • Heartworm awareness

  • Obesity awareness

  • Spotlight on seniors

  • Leptosporosis awareness

  • Lyme disease awareness

  • Holiday or New Year; calendar photo contest

THANK YOUS

  • Welcome to our hospital (welcoming new clients)

  • Thanks for letting come see us

    can include a review or survey, and the practice can filter who is invited to provide a review.

  • Happy birthday (ongoing)

  • Community adoption, rescue support

DesignYourOwn

FULLY CUSTOMIZED CARD PROGRAM

  • You provide the artwork, we'll print and mail

    (8.75" x 5.75" PDF including 1/8 inch trim)

  • You can provide the list, or we can pull a targeted
    list of clients or area pet households for you.

  • Same price as reminders

    $49 fee to pull targeted clients list
    Area pet households list extra $.04; may require a minimum.