OUR SERVICES
POSTcard reminders
Email reminders
Text reminders
mobile app
pet-owner web portal
websites / appt request
We provide an all-in-one solution where each channel has the same services listed and is timed to complement the other channels so you get the highest number of patients back through your doors.
OPTIMIZING RESPONSE & PATIENT COMPLIANCE
Customized to your practice
Reminders are customized with your logo and brand colors, your preventive care standards and the reminder preferences you have in your practice.
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Professional quality, designed to stand out
For the same price you're paying for small, low-impact reminders, our reminders are professional, high quality, and twice the size of traditional reminders.
All reminders highlight, for example, <Daisy> due for services at <All Care Animal Clinic> and cards, emails and the pet-owner portal showcase the pet's photo. These stand-out features get the attention of clients and prompt them to make an appointment.
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Personalized with breed-specific and actual patient photos
Print, email, text, mobile and portal reminders are all personalized for each patient. Images are breed-specific highlighting the human-animal bond. When available, reminders include actual patient photos to grab the attention of pet parents.
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Weekly delivery to increase chance of immediate response
Unlike some other reminder services, Boomerang reminders are delivered weekly and timed to get the client to take immediate action, rather than sticking the reminder on the refrigerator and possibly forgetting it.
To maximize impact, emails and texts are timed to be received at about the same time as the printed card. Some competitors emphasize that they send electronic reminders in advance to try to save money on print/postage. But, electronic reminders are lower response. We can also do this. But, we strongly discourage it because it reduces impact, response, patient health, and financial results!
SIMPLIFYING REMINDERS
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Convenient link for immediate appointment request
All print and electronic reminders include an easy, short link to a "Request an Appointment" page. Don't have one? Don't worry, we can set one up for you and then forward these requests directly to you.
This makes it easy and convenient for a client to be able to take immediate action, 24/7, to get their pet in for services.
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Upcoming reminders and pet vaccines card always available, for all pets
With the portal and app, clients can easily access a listing of all upcoming services for all of their pets, any time they want them. They can request an appointment or send the practice a message or request for a prescription refill.
If you already have an appointment, prescription refill and message links, we re-direct the client to those pages. If not, we set these pages up and send you information from the clients, directly.
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Hands-free service for you and your staff
With Boomerang, you set it and forget it. We work with two data retrieval services to connect to your practice management system, in the background, after hours. Once you've set your reminders up just the way you want them, there is nothing you or your staff have to do. Your reminders are on auto-pilot. And, you can adjust or update your settings and your promotional messages anytime you want.
EXPANDING WELLNESS CARE
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Encouraging patients to get the wellness services you recommend--helping implement your preventive care standards
We identify any patients you have who are not yet receiving all the wellness services you recommend and include a recommendation for these services on the reminder for their annual visit.
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SPECIAL MARKETING PROGRAMS TO PROMOTE PATIENT WELLNESS
We have created additional marketing programs that are available for your use. Many can be customized for your practice and were designed to help drive additional business to your clinic. There are Dental Awareness, Obesity in Pets, Spotlight on Seniors, Welcome New Clients, Happy Birthday Greetings, Heartworm, and Leptospirosis awareness to name a few. We have created a specialized card that contains a bag for fecal collection to make it easy for your clients to bring in a sample. This allows you to do a mail blast campaign to increase parasite checks in your practice. We can also do custom marketing to homes with pets to reach out to people in your neighborhood who might not be using your services.
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Upgraded websites
We work with three leading veterinary website companies, to provide advanced, engaging websites for those practices that want single source billing of marketing services.
A contemporary, compelling website not only can bring in new clients, it can also serve as the primary point of contact and engagement with your current clients, between visits. Our portal, on your website, becomes a way for your clients to stay on top of the services for their pets and stay in touch with your practice.